Privacy Policy

Last updated: April 2026

1. Introduction

SCapitalFX (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile trading application and related services.

By using SCapitalFX, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when registering and using our services:

  • Account Information: Full name, email address, phone number, date of birth, country of residence
  • Identity Verification (KYC): Government-issued identification documents, proof of address, selfie verification
  • Financial Information: Trading account data, transaction history, deposit and withdrawal records, cryptocurrency wallet addresses
  • Device Information: Device type, operating system, unique device identifiers, IP address
  • Usage Data: App usage patterns, trading activity, feature preferences, language settings

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your trading account
  • To process deposits, withdrawals, and transfers
  • To execute and manage your trades
  • To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • To send you important account notifications and alerts
  • To provide customer support
  • To improve our platform and services
  • To prevent fraud and ensure platform security
  • To comply with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Payment Processors: With NowPayments for processing cryptocurrency deposits and withdrawals
  • Regulatory Compliance: When required by law, regulation, or legal process
  • Fraud Prevention: To detect, prevent, or address fraud, security, or technical issues
  • Service Providers: With trusted third-party services that assist in operating our platform (e.g., push notification services, hosting providers)

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • Two-factor authentication (2FA)
  • PIN lock and biometric authentication
  • Encrypted data transmission (SSL/TLS)
  • Encrypted data storage
  • Regular security audits and monitoring
  • Access controls limiting who can view your data

6. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Trading records and transaction data are retained for a minimum of 5 years as required by financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data (subject to regulatory requirements)
  • Restriction: Request restriction of processing of your personal data
  • Portability: Request transfer of your personal data to another service

To exercise any of these rights, please contact us at support@scapitalfx.com.

8. Cookies and Tracking

Our mobile application does not use browser cookies. We may use analytics tools to understand app usage patterns and improve our services. You can disable analytics collection in your device settings.

9. Children’s Privacy

SCapitalFX is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and within the app. Your continued use of SCapitalFX after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: